Privacy Policy

This Privacy Policy explains how tuuglow collects, uses, and shares information when you visit or make a purchase from our website.

01Personal Information We Collect

When you visit our site, we automatically collect certain information about your device, including your browser, IP address, time zone, and some cookies installed on your device.

As you browse, we may collect information about pages or products you view, referring websites or search terms, and how you interact with the site. We refer to this as “Device Information.”

02How We Collect Device Information

  • Cookies: data files placed on your device, often including an anonymous unique identifier.
  • Log files: records of actions on the site, including IP address, browser type, internet service provider, referring pages, and date/time stamps.
  • Web beacons, tags, and pixels: electronic files used to record how you browse the site.

03Order and Account Information

When you create an account, make a purchase, or attempt to make a purchase, we collect information such as your name, billing address, shipping address, payment information, email address, and phone number.

When we refer to “Personal Information,” we mean both Device Information and Account Information.

04How We Use Your Information

We use Account Information to fulfill orders, process payment information, arrange shipping, and provide invoices or order confirmations.

  • Communicate with you about your order or account.
  • Screen orders for potential risk or fraud.
  • Provide product, service, or marketing information when aligned with your preferences.
  • Improve and optimize our site, including analytics and advertising performance.

05Sharing Your Information

We share Personal Information with trusted third parties that help us operate our store and services. For example, Shopify powers our online store, and analytics or advertising providers may help us understand how customers use the site.

We may also share Personal Information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.

06Behavioral Advertising

We may use your Personal Information to provide targeted advertisements or marketing communications that may be of interest to you.

You can opt out of some targeted advertising services through the Digital Advertising Alliance opt-out portal or through the settings provided by advertising platforms.

07Do Not Track

Please note that we do not alter our site’s data collection and use practices when we receive a “Do Not Track” signal from your browser.

08Your Rights

If you are a European resident, you may have the right to access, correct, update, or delete personal information we hold about you. To exercise this right, please contact us using the information below.

Your information may be transferred outside of Europe, including to Canada and the United States.

09Data Retention, Minors, and Changes

When you place an order through the site, we maintain your order information for our records unless and until you ask us to delete it.

By using this site, you represent that you are at least the age of majority in your state or province of residence.

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact tuuglow customer support.

tuuglow@contact.com