TUUGLOW / The House

Privacy Policy

Last updated July 15, 2026

Privacy Policy

TUUKIT TECH LIMITED operates the TUUGLOW store at tuuglow.com from Hong Kong SAR. Shopify provides the commerce platform used to deliver the store, checkout, payment, and related services.

Information we collect

Depending on how you use the store, we may collect contact and delivery details, account information, order and transaction information, messages sent to customer service, device and browser information, IP address, cookie identifiers, and information about how you use the site. Payment card details are processed by Shopify and the payment providers available at checkout; TUUGLOW does not receive full card numbers.

How we use information

We use information to operate the store, process and deliver orders, provide returns and support, prevent fraud, keep the site secure, comply with legal obligations, improve the shopping experience, and send marketing where permitted. You can unsubscribe from marketing email at any time without affecting transactional messages.

How information is shared

Information may be shared with Shopify, payment processors, fulfilment and delivery providers, customer-service and technology vendors, analytics and advertising partners where permitted, professional advisers, and authorities when required by law. Providers receive only the information reasonably needed for their role.

Cookies and advertising

We and our service providers use cookies and similar technologies for essential site functions, security, preferences, analytics, and advertising. Browser settings and any privacy-choice links available on the store can be used to manage non-essential cookies where required.

Retention, security, and international transfers

We retain information only for as long as reasonably needed for orders, support, fraud prevention, accounting, dispute resolution, and legal obligations. Data may be processed outside your country by Shopify or other providers using legally recognized safeguards where required. No security method is perfect, but we and our providers use reasonable administrative, technical, and organizational measures.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of personal information, object to or restrict processing, withdraw consent, or opt out of certain targeted advertising uses. We may need to verify your identity before completing a request.

Children

The store is not intended for children, and TUUGLOW does not knowingly collect personal information from children below the applicable age of consent.